Property Management Service Deliverables

We provide our services in accordance with the recommendations set out by the Property Services Regulatory Authority.

The requirements for an OMC are wide ranging and typically include services under the following headings;

  • A. Premises & Estate Management
  • B. Accounting Management
  • C. Service Fee Collection
  • D. Insurance Management
  • E. Corporate Administration

See below more detail on these headings:

Premises and Estate Management

  • Regular site inspections to check on work completed
  • Plan caretaker work schedules
  • Arrange for contractors to complete repairs and maintenance jobs, ensuring works are completed to required standards
  • Review Health & Safety matters and report on same
  • Engage the services of expert professionals advisors as required, obtain competitive estimates and manage out projects


  • Corresponding and advising with Directors/Owners Committees on a regular basis
  • Providing contractors specifications for the appointment of cleaners, landscapers etc.
  • Organising repairs and obtaining quotations for major items of repair and re-decoration
  • Liaising with maintenance contractors as and when required
  • Tendering for services to ensure value for money when required

Repairs and Maintenance

  • Routine site inspections and supervisory visits by Managing Agents personnel
  • Inspecting and supervising of all ordinary minor repairs for which the management Company is responsible.
  • Compliance with Health & Safety Legislation – arrange and oversee maintenance agreements for lifts, fire safety, access systems, electronic gates and barriers etc.
  • Advise on any safety issues and improvements that may need to be carried out on the development
  • On new developments, deal with all common area snagging issues from inception to conclusion whilst constantly liaising with the Board of Directors and Developers

Accounting Management

  • Preparation of service charge and Sinking Fund budgets
  • Apportionment, issuing and collection of service charge notifications and payments
  • Setting up resident payment schemes for Service Charges
  • Providing a financial accounting service including management of service charge arrears, supplier and contractor invoice verification and subsequent payment
  • Answering resident queries on a Service Charge
  • Providing financial information to Directors on a quarterly basis is required
  • Liaising with auditors for the preparation of audited accounts and issuing of Auditors report and financial statements to owners
  • Bookkeeping, accounting, maintaining bank accounts and reconciling statements in compliance with accounting standards
  • Liaising with Directors on the content of the prepared annual accounts
  • Payment of wages and dealing with PAYE and PRSI for management Company employees
  • Liaison with Management Company’s solicitors and other professional advisors

Service Fee Collection

  • Every customer to be called after billing to check they have received service charge demand
  • Payment plans to be set up as required
  • Receipt and lodge all payments received
  • Send reminder statements to speed up payments
  • Move nonpaying owners through the collection process
  • Prepare documents for court appearances as required
  • Provide regular reports to directors on progress


  • Management of claims through the Management Company’s broker
  • Periodic re-evaluation of re building costs for insurance sums insured (buildings only)
  • Liaison with insurance assessors and Garda Siochana where applicable
  • Instigating and overseeing major repairs under communal buildings insurance
  • Arranging Directors & Officers Liability insurance if required

General Admin

  • Attending to telephone queries and correspondence from owners and residents
  • Issuing advice and information to new owners – obtaining contact addresses
  • Obtaining emergency contact details for all owners

Meetings Attendance

  • Up to four scheduled meetings per year with Board of Directors
  • Prepare and issue notices of meetings
  • Preparation of minutes and dealing with issues arising where appropriate
  • Circulation of minutes of meetings to owners where applicable
  • Obtaining alternative quotations for services as requested by the Board of Directors
  • Arranging and chairing (if requested) AGMs and EGMs
  • Arranging site meetings with Directors/Owners Committees as required

Additional Services

  • Attendance at unscheduled Board/Committee meetings
  • Dealing with specific breaches of House Rules, Car Park regulations and breaches of covenant
  • Liaising with Surveyors/ Insurers on buildings reinstatement valuations for insurance purposes
  • Responding to Requisitions on Management Company in re-sales
  • Project Managing major renewals, refurbishment and new works
  • Health & Safety Statements, annual Health & Safety reports
  • Dealing with Local Authority and adjoining property owners (incl Planning Appeals)
  • Assisting Neighbourhood Watch, Resident Associations and Community Projects (eg distribution of circulars, newsletters etc)
  • Recruitment of Management Company employees (janitors, caretakers etc)
  • Making Annual Returns of Forms 46G and CT1 to Revenue Commissioners
  • Legal and Archive Document Storage
  • Unscheduled maintenance visits by service personnel
  • Advising on Management and Service Charge structures for new developments
  • Providing Company Secretarial Service
  • Providing 24 hour 365 day Emergency Service


We pride ourselves on knowing that we are amongst the most competitive in the market and that our prices reflect an excellent service at an affordable price.

We cover the following property types:

  • Shopping Centres
  • Retail Parks
  • Offices
  • Industrial

Our Services Include:

  • Rent collection & client accounting
  • Service charge budgeting & collection
  • Contractor Procurement and Management
  • Pro-active Tenant Management and Communication
  • Planned and Reactive Maintenance
  • Regular inspections
  • Health & Safety
  • Insurance
  • 24/7 emergency arrangements
  • Dedicated Credit Control
  • Advising on tenants, applications for assignments, sub-lettings, alterations and change of use.
  • General liaison with the client and other professional advisors appointed.
  • Insurance
  • Site staff engagement & supervision